Legal
Terms of Service
These Terms of Service govern your use of the San Francisco Plumbing Company website and any service inquiries submitted through it. Please read carefully.
If you have an urgent plumbing issue, calling is the fastest way to reach our team.
Quick overview
Use the links below to jump to the section you need.
1) Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Service and any applicable laws and regulations. If you do not agree, please do not use the website.
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
2) Website Use & Content Disclaimer
Informational content
Website content is provided for general information only. Plumbing conditions vary, and guidance on this site may not apply to your specific situation.
No warranties
We do not guarantee the site will be error-free, uninterrupted, or that any content is complete or current at all times.
Responsible use
You agree not to misuse the website, attempt unauthorized access, or interfere with the site’s operation or security.
3) Service Inquiries & Estimates Disclaimer
Submitting a form, emailing us, or calling from the website is a request for information and does not create a binding agreement for services.
- Estimates: Any estimate provided online, by phone, or by email is preliminary and may change after on-site inspection, diagnosis, and scope confirmation.
- Availability: Appointment availability and response times can vary based on demand, location, and the nature of the issue.
- Third-party factors: Permits, inspections, parts availability, access limitations, and building requirements may affect timelines and pricing.
4) Scheduling, Cancellations & Payments (High-Level)
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Request & confirmation
We confirm details such as address, symptoms, access notes, and a preferred time window.
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On-site diagnosis
We assess the issue and explain recommended options before work begins.
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Approval & service
Work proceeds after you approve the scope and pricing. Changes in scope may require updated approval.
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Payment
Payment terms may vary by job type. Any deposits, progress payments, or final payment expectations will be communicated before work begins.
Cancellation and rescheduling policies may depend on technician dispatch status and reserved time. Please contact us as early as possible if you need to change an appointment.
5) Limitation of Liability
To the fullest extent permitted by law, San Francisco Plumbing Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) this website.
We are not responsible for damages resulting from reliance on website content without professional evaluation, including delays in addressing leaks, backups, or other urgent plumbing conditions.
6) Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes related to these Terms or your use of this website will be handled in the appropriate courts located in California, unless otherwise required by law.
7) Contact Information
If you have questions about these Terms or need help with a service request, contact us:
Phone
Mailing address
553 El Camino Real, South San Francisco, CA 94080, US
Questions about a quote or appointment?
Tell us what’s going on and we’ll help you choose the right next step—inspection, repair, or replacement.